Privacy Policy

Who we are

Mount Crescent Research Ltd is a research and economics consultancy registered in England and Wales. Our registered office is at 71–75 Shelton Street, London WC2H 9JQ.

We are the data controller for the personal information we collect through this website and in the course of our business activities. If you have any questions about this policy or how we handle your data, please contact us at the address above.

Information we collect

We may collect the following categories of personal information:

• Contact information — your name, email address, phone number and organisation, when you submit our contact form or correspond with us directly.
• Enquiry details — the content of messages you send us, including any description of your project or research needs.
• Technical data — your IP address, browser type and version, and pages visited, collected automatically when you use our website.
• Communications — records of any correspondence between us, including emails and calls.

We do not collect sensitive personal data (such as health, financial or biometric data) through this website.

How we use your information

We use personal information for the following purposes:

• To respond to your enquiry and communicate with you about potential or ongoing engagements.
• To manage our business relationship with you, including issuing proposals, invoices and project deliverables.
• To improve our website and understand how visitors interact with our content.
• To comply with our legal and regulatory obligations.

We rely on the following legal bases to process your personal data: your consent (where given), the performance of a contract, our legitimate business interests, and compliance with legal obligations.

How we share your information

We do not sell, rent or trade your personal information. We may share it in the following limited circumstances:

• Service providers — trusted third parties who assist us in operating our website and running our business (such as email and cloud storage providers), who are bound by confidentiality obligations.
• Legal requirements — where we are required to disclose information by law, regulation or court order.
• Business transfers — in the event of a merger, acquisition or sale of assets, your information may be transferred as part of that transaction.

Data retention

We retain personal information only for as long as necessary for the purposes set out in this policy, or as required by applicable law. Enquiry and contact data is typically retained for up to three years. Data relating to client engagements may be retained for up to seven years for legal and accounting purposes.

When data is no longer required, we delete or anonymise it securely.

Your rights

Under UK data protection law, you have the following rights in relation to your personal data:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request erasure of your data in certain circumstances.
• The right to object to or restrict our processing of your data.
• The right to data portability in certain circumstances.
• The right to withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us using the details below. We will respond within one month. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience and gather anonymous usage data. You can control cookie settings through your browser. Most browsers allow you to refuse cookies or delete them after the fact.

We do not currently use cookies for advertising or tracking purposes.

Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or misuse. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised “last updated” date. We encourage you to review this policy periodically.

Contact us

If you have any questions, concerns or requests regarding this privacy policy or how we handle your personal data, please contact us:

• Mount Crescent Research Ltd
• 71–75 Shelton Street, London WC2H 9JQ
• Email: info [at] mountcrescentresearch.com